Eucalyptus Bay Hotel entrance
Get in Touch

Contact & Bookings

We'd love to hear from you. Reach out to book your stay, plan an event, or simply ask a question.

Reach Us

We're Here to Help

Our reservations team is available daily from 7:00 AM to 9:00 PM AEST. For urgent matters outside these hours, please call our front desk directly.

Address

12 Eucalyptus Drive
Lorne, Victoria 3232
Australia

Phone

+61 3 5239 7349
+61 3 5239 0001 (Front Desk)

Reservations Hours

Monday – Sunday
7:00 AM – 9:00 PM AEST

Booking Enquiry

Fill out the form below and we'll respond within 24 hours.

Find Us

Getting Here

Eucalyptus Bay is approximately 2 hours from Melbourne via the Great Ocean Road, or 90 minutes via the inland route through Colac.

Aerial view of the Great Ocean Road near Lorne
Good to Know

Frequently Asked Questions

Quick answers to the questions our guests ask most often.

What is the check-in and check-out time?

Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in and late check-out can be arranged subject to availability.

Is breakfast included in the room rate?

Breakfast is included for Ocean Suite and Coastal Villa guests. Eucalyptus Suite guests can add breakfast for $35 per person.

What is your cancellation policy?

Free cancellation up to 14 days before arrival. Within 14 days, the first night's rate is non-refundable. Please see our Terms & Conditions for full details.

Are pets welcome?

We welcome well-behaved dogs in select ground-floor suites. Please advise at the time of booking so we can accommodate you appropriately.

Do you offer airport transfers?

Yes, we can arrange private transfers from Melbourne Airport (Tullamarine) or Avalon Airport. Please contact our concierge to book.